We allow 30 days for returns/exchanges from time of arrival. Your happiness is our priority here at KDEAM Optics which is why we back our products 100%! If you have a problem, we will do whatever it takes to resolve it! Just reach out through our Contact page and our team will take care of you. We've got you covered!
*Sales items (including BOGO's) may only be considered for store credit towards exchanges within the grace period mentioned above.
* We restock weekly, but sometimes we simply can't keep up with demand on all options. Should something fall out of stock, we will ship your package "Partial" with any in stock items in order to prevent any further inconvenience. Upon restock (weekly), we will send the remainder of your package. We are growing exponentially and appreciate your patience and understanding should this occur. We are human. We are small business owners. We are fighting monopolies and algorithms to make a name for ourselves.
* If your package is a gift and otherwise "URGENT", please let us know at the time of purchase so that we can prioritize your shipment within our system.
* Shipping costs + handling are non-refundable & will be deducted from total upon any return.
* If original order was Buy 1 Get 1 Pair Free, both (2) items must be returned or it will be treated as an exchange.
CONTACT US TO INITIATE THE PROCESS AND SHIP YOUR RETURNS TO THE ADDRESS BELOW.
*Note: We do not supply return shipping labels.
45 Fellowship Drive
Palm Coast, Fl